The order arrives in a cardboard box, liner and Ice packs which will keep your meals if you are not able to accept the delivery, the box will be placed at your doorstep at your own risk. Anyone at the delivery address who receives the goods will be presumed by Fit & Healthy Chef to be authorised to receive the goods. You may specify a secure area where you would like the box left when you place your order and we will do our best to accommodate your request.