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In order to deliver the products and services offered by the website we may collect personal information such as your name, mailing/street address, email address, telephone or other contact details and any other information that you provide to us directly through the website or indirectly through customer surveys or referral programs.
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We collect this information when you register an account with us, interact with our website or engage in communication with our representatives.
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We collect this personal information to provide you with access to our goods and services, to assist with operating and optimising the website, to send you relevant administrative communications, to send you marketing and promotional messages and other information that may be of interest to you and to comply with our legal obligations.
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In the course of providing the products and services we may disclose your personal information to our employees, agents, professional advisors, payment system gateways, our existing or potential agents, delivery contractors or companies and anyone to whom our assets or business (or part thereof) are transferred.
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We may also disclose your personal information to a trusted third party who also holds other information about you. This third party may combine that information in order to enable it and us to develop anonymised consumer insights so that we can better understand your preferences and interests, personalise your experience and enhance the products and services that you receive.
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We will not disclose or share your personally identifiable information to any third parties for marketing or any other purpose without your prior consent, unless required by law.
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Our website may contain links to websites operated by third parties. Unless expressly stated otherwise, we are not responsible for the privacy practices of, or any content on, those linked websites, and have no control over or rights in those linked websites. Please review carefully the third-party’s policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, regarding third-party products should be directed to the third-party.
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If you wish to make a complaint about the way we have handled your personal information, you can contact us using the details set out in these terms. Please include your name, email address and/or telephone number and clearly describe your complaint. We will acknowledge your complaint and respond to you regarding your complaint within a reasonable period of time. If you think that we have failed to resolve the complaint satisfactorily, we will provide you with information about the further steps you can take.