CUT OFF TUESDAY 10:00 PM, WE DELIVER TO NSW, VIC, ACT, QLD

Returns

  1. All risk and title in the products pass to you upon despatch. We will not be responsible for parcels lost or damaged in transit.

  2. Please email us at info@fitandhealtychef.com within 24 hours of delivery if you are not satisfied with your purchase so that we can resolve any problems. Any refund request made after this time will not be honoured.

  3. We do not offer any refund or return in relation to products that have been consumed after delivery or due to the expiry of perishable goods after delivery, in particular we accept no liability for expiry due to heat after delivery at the delivery address. 

  4. This refund policy does not apply to goods which have been consumed after delivery, or if any attempt has been made to alter the product or if they have been dropped or opened. You assume any risk of lost, theft or damaged goods during transit & therefore advise you take out shipment registration of insurance with your postal carrier.

  5. We do not offer refunds for any perishable products, or any product for which the reason for return is due to taste preferences. If you do not like the taste or preparation of a particular product, please contact our customer service team and we will do our best to offer an alternative product in your next delivery.

We do not give refunds if you simply change your mind, but we may be able to correct any errors in the order process prior to shipment.


For any enquires please contact us immediately at

team@fitandhealthychef.com
to discuss further options. See our
terms and conditions
for more information.