Do you have vegan or vegetarian options?
Are your meals Gluten, Nuts, Dairy, Crustacean Free?
All our meals are prepared in bulk. Inadvertent cross-contamination may still happen, so we cannot guarantee the complete absence of allergens not listed in the ingredients.
Our nutritional values and ingredients can be viewed on our Menu.
Please visit also our Terms & conditions page for further reference.
Are the meals fresh or frozen?
All our meals are prepared fresh, made to order and delivered straight away. When you receive your meals, keep them in the fridge and they will last fresh for up to 10 days (as per used by
date on the sticker).
Alternatively you can also freeze the meals and they will last for up to 1 month.
What is your delivery policy?
Check our delivery policy .
What happens if my meals are stolen upon delivery?
If you are not able to accept the delivery, the box will be placed at your doorstep at your own risk, and a SMS will be sent to the client showing the location of the goods. No refund will apply for missing or stolen items after delivery.
Are your meals halal?
Yes the meats purchased for our meals are from a halal certified supplier.
Would I be notified when my delivery arrives?
You will receive an SMS before your meal will arrive with an ETA and a link to track your delivery + an SMS upon delivery.
Can I change my weekly subscription meals?
Yes, you can manage your subscription when you log into your account on the website.
Can I skip a scheduled meal delivery?
Yes, you can manage your delivery date when you log into your account on the website.
How can I scheduled meal delivery or cancel my subscription?
You can cancel or pause your subscription when you log into your account on the website.
